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Privacy Policy

Last Updated 25th March 2021

Introduction

Thank you for choosing to be part of our e-commerce community at Globes Marketplace. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@globesmarketplace.com. 

When you visit our Website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our service.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Interpretation and Definitions

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this privacy policy:

  • Account means a unique account created for you to access our service or part of our service.
  • Business Purposes means legitimate business interests.
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to Globes Marketplace of 10 New Bartholomew Street, Birmingham, B5 5QS.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country refers to the United Kingdom.
  • Device means any device that can access a service such as a computer, cell phone or digital tablet.
  • Legal Reasons mean legal obligations.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website.
  • Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, duration of a page visit).
  • Website refers to Globes Marketplace, accessible from https://globesmarketplace.com

Collecting and Using Personal Data

Types of data collected

  • Personal data. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. Personally identifiable information may include, but is not limited to:
    • Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
    • Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
    • Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
  • Usage data. Usage data is collected automatically when using the service. This may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Information 

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. The company may use personal data for the following purposes:

  • To provide an maintain or service, including to monitor the usage of our service.
  • To protect our Website for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
  • To facilitate account creation and logon process, with your consent.
  • For the performance of a contract. The development, complaints and undertaking on the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
  • To contact you by email, telephone calls, SMS or other equivalent forms of electronic communication.
  • To provide you with the news, special offers and general information about all services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
  • Fulfil and manage your orders for contractual reasons. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Website.
  • To post testimonials. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at hello@globesmarketplace.com and be sure to include your name, testimonial location, and contact information.
  • Request feedback for our Business Purposes and/or with your consent. We may use your information to request feedback and to contact you about your use of our Website.
  • For other purposes. We may use your information for other purposes such as data analysis, identifying users' trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services and experience.

Sharing Information

We may share your personal information in the following situations:

  • Compliance with laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital interests and legal rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Business partners. We may share your information with our business partners to offer you certain products, services or promotions.
  • With your consent. We may disclose your personal information for any other purpose with your consent.
  • Other users. When you share personal information (for example, by posting comments, contributions or other content to the Website), such personal information may be viewed by all users and may be publicly distributed outside the Website in perpetuity.

Retention of Personal Data

No purpose in this policy will require us keeping your personal information for longer than 120 days past the termination of your account.

Transfer of Personal Data

Our servers are located in the United Kingdom, so if you are accessing our Website from outside this Country, please be aware that your information may be transferred to, stored, and processed by us in our facilities. If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

Security of Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Privacy Rights

In some regions like the European Economic Area, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the email provided: hello@globesmarketplace.com We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account; or
  • Contacting us using the contact information provided below:

By email: hello@globesmarketplace.com  

My phone number: +44 (0) 345 017 8155

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.

Children's Privacy

Our services do-not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps remove that information from our servers. If we need to rely on consent that legal basis for processing your information and your country requires consent from a parent, we may require your parents' consent before we collect and use that information.

Changes to Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting new privacy policy on this page. We will let you know by email and or a prominent notice on our service, prior to the change becoming effective an update the “last updated” date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes so stop changes to this privacy policy are effective when they are posted on this page.